Manitoba’s Accessibility Standard for Customer Service

Accessibility for Manitobans Act

The Accessibility for Manitobans Act (AMA) became law in December 2013. Its main goals are:

  • to identify, prevent and remove barriers for participation
  • a long-term commitment to achieve significant progress by 2023 to make Manitoba more inclusive for everyone

By November 1, 2018, non-profit organizations with at least one employee must meet the Customer Service Standard.

The Manitoba Child Care Association (MCCA) is committed to complying with the Accessibility Standard for Customer Service under the Accessibility for Manitobans Act. As such, we have developed a Customer Service Policy to meet the needs of all of our customers.

Categories: News

Posted by Jodie Kehl at 3:48 pm